Alpha Prime Services Ltd · Company no. 16930057
Registered in England and Wales
61 Bridge Street, Kington, HR5 3DJ, United Kingdom
ICO ZC072375
[email protected]
Who is responsible?
Alpha Prime Services Ltd is the data controller. Company number 16930057, registered in England and Wales. Our registered office is 61 Bridge Street, Kington, HR5 3DJ, United Kingdom. Our ICO registration number is ZC072375. Contact [email protected] about your personal information.
Information we use
For purchases through Payhip, Payhip handles payment and digital delivery, and we may receive order details needed for customer support and accounting. For Amazon purchases, Amazon handles its own checkout. Cloudflare provides site hosting and standard security. We do not collect or store payment card details on this website.
Why we use it
We use order information to perform our contract with you, deliver your book and provide support. We keep accounting and VAT records to meet legal obligations. We use necessary security information in our legitimate interests to protect checkout and prevent abuse. Marketing emails require your separate opt-in; you can withdraw that consent at any time.
Service providers
Cloudflare provides hosting and security. Payhip provides the digital checkout and file delivery; Amazon hosts the Kindle and print listings. Payment providers and marketplaces apply their own privacy notices. These providers receive the information needed for their services. Where information is transferred outside the UK, applicable UK GDPR safeguards are used.
How long we keep information
We retain order and VAT records for six years and support emails for two years. Payhip and Amazon apply their own data-retention policies.
Analytics and marketing
We use no analytics or advertising trackers. We do not send marketing emails without an opt-in. Any future optional analytics or marketing service will be explained before it is used and will require consent where applicable.
Your rights and complaints
Under the UK GDPR, you can request access, correction, deletion, restriction or portability of your information, and object to processing where applicable. Contact [email protected]. You can also complain to the Information Commissioner's Office at ico.org.uk.
Related information
Privacy · Cookies · Terms · Refunds · Support and safety
Consumer Contracts Regulations 2013: digital content · Cloudflare Turnstile privacy policy · ICO information rights and complaints